{"id":10309,"date":"2026-07-14T09:00:00","date_gmt":"2026-07-14T08:00:00","guid":{"rendered":"https:\/\/squire-technologies.co.uk\/blog\/?p=10309"},"modified":"2026-07-13T10:35:16","modified_gmt":"2026-07-13T09:35:16","slug":"customer-survey-results-2026","status":"publish","type":"post","link":"https:\/\/squire-technologies.co.uk\/blog\/customer-survey-results-2026","title":{"rendered":"Customer Survey Results 2026"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><div>\n<p style=\"text-align: right;\"><span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"4\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"mins\"><\/span><\/span><\/p>\n<\/div>\n<h1>\n<p style=\"font-weight: 400; text-align: center;\"><strong>Customer Survey Results 2026<\/strong><\/p>\n<\/h1>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/ACS-2026-main-blog-image-v2.png\" alt=\"ACS 2026 main blog image v2\"><\/p>\n<div>\n<p><strong>\u201c<\/strong><strong>You provide an excellent product, installed by knowledgeable PM and engineers\u201d <\/strong><strong>is how our customers describe our core network solutions in our recent annual customer survey 2026.<\/strong><\/p>\n<p>Respondents from over 50 countries provided their views on a range of topics regarding Squire Technologies&#8217; products and services, and the feedback provided some invaluable insights.<\/p>\n<\/p>\n<p>In order to gain a more comprehensive understanding of our customers\u2019 views on our products and services, we collect feedback through our 24\/7 support team and combine it with insights from our annual customer report. These insights help us ensure that we meet customer expectations while identifying opportunities to further enhance our products and better support operators&#8217; evolving needs. As network configurations continue to evolve in response to technological advancements and changing socioeconomic conditions, understanding customer satisfaction is more important than ever.<\/p>\n<\/div>\n<h1>\n<h3 style=\"color: #213871;\"><strong>Overall Performance<\/strong><\/h3>\n<\/h1>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/ACS-2026-img-1-v2.png\" alt=\"ACS 2026 img 1 v2\"><\/p>\n<blockquote>\n<p style=\"text-align: center; font-size: 14px;\">Spider chart of all scored dimensions: 2025 (light green, dashed) vs 2026 (dark green, solid)<\/p>\n<\/blockquote>\n<h4>\n<p><strong>Service Delivery: Measurable Gains Across the Board<\/strong><\/p>\n<\/h4>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/ACS-2026-img-2v3.png\" alt=\"ACS 2026 img 2v3\"><\/p>\n<blockquote>\n<p style=\"text-align: center; font-size: 14px;\">Service function average scores: 2025 vs 2026 (scores out of 4.0)<\/p>\n<\/blockquote>\n<div>\n<p>Every one of the five directly comparable service categories improved year-on-year. Project Management led the way (+0.211), closely followed by Account Management (+0.201) \u2014 both areas where core network teams depend on predictable delivery against demanding rollout schedules.<\/p>\n<\/div>\n<h4>\n<p><strong>Support: Continuous Improvement<\/strong><\/p>\n<\/h4>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/ACS-2026-img-3-v2.png\" alt=\"ACS 2026 img 3 v2\"><\/p>\n<blockquote>\n<p style=\"text-align: center; font-size: 14px;\">Support rating distribution: 2025 vs 2026<\/p>\n<\/blockquote>\n<div>\n<p>Support has historically drawn the sharpest scrutiny from this audience, so its +0.165 improvement matters. The distribution shift tells the real story: the proportion of \u201cAverage\u201d ratings fell from 14.4% to just 4.5%. Poor ratings persist at 6.1%, so there&#8217;s more work to do \u2014 but the middle-ground dissatisfaction that used to define Support feedback has largely disappeared.<\/p>\n<p>Training (+0.093) and Installation (+0.082) also moved forward. 2026 also introduced a combined Sales category, replacing the separate Pre-Installation and Finance categories used in 2025.<\/p>\n<\/div>\n<h4>\n<p><strong>Product Features: Improvements in Key Areas<\/strong><\/p>\n<\/h4>\n<div>\n<p>While most areas were essentially the same as last year, Scalability improved by +0.088 and Pricing by +0.049.<\/p>\n<\/div>\n<h4>\n<p><strong>Documentation: Steady, Across-the-Board Improvement<\/strong><\/p>\n<\/h4>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/ACS-2026-img-4v4.png\" alt=\"ACS 2026 img 4v4\"><\/p>\n<blockquote>\n<p style=\"text-align: center; font-size: 14px;\">Documentation quality scores: 2025 vs 2026<\/p>\n<\/blockquote>\n<div>\n<p style=\"font-weight: 400;\">Documentation quality improved in every comparable area:<\/p>\n<ul>\n<li>Administration (+0.090)<\/li>\n<li>Support documentation (+0.058)<\/li>\n<li>Training documentation (+0.031).<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">2026 also introduced a new Installation documentation rating, which launched at 3.10 out of 4.0 \u2014 a solid baseline for a first-year metric.<\/p>\n<\/div>\n<h3>\n<h3 style=\"color: #213871;\"><strong>Customer Survey 2026 Quotes<\/strong><\/h3>\n<\/h3>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/Vodafone-2.png\" alt=\"\"><\/p>\n<div>\n<p style=\"text-align: left;\">\u201cAs an operations manager, I&#8217;ve worked closely with Squires project team, pre-installation and support teams. I&#8217;ve always had excellent service from them and found the individuals to be highly professional\u201d<\/p>\n<p style=\"text-align: left;\">\u201cThe use of Squire technologies in the network has been a great story. Easy to manage, not much noise, very few inflight issues\u201d.<\/p>\n<p style=\"text-align: left;\">\u201cSquire have been easy to work with and their products are incredibly flexible. I would choose to go to them as a viable option.\u201d<\/p>\n<p style=\"text-align: left;\"><strong>Robin Fox, Principle Engineer at Vodafone<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/Telesur-logo.png\" alt=\"\"><\/p>\n<div>\n<p>\u201cSales and account management is very good at Squire. The overall service compared to similar vendors is very good.\u201d \u201cfrom experience we know that you guys always have a solution\u201d<\/p>\n<p><strong>Doric Ramlakhan, CEO at Telesur<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/Lebara-logo.png\" alt=\"Lebara logo\"><\/p>\n<div>\n<p>\u201cYes, we recommend Squire Technologies for STP as we only have experience with that platform. The STP Platform is very robust and flexible.\u201d<\/p>\n<p><strong>Kalyana Chakravarthy, Core Networks Manager at Lebara<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/GMS.png\" alt=\"GMS logo\"><\/p>\n<div>\n<p>\u201cI\u2019m very glad that our paths crossed with the Squire team\u201d<\/p>\n<p><strong><span>Vladyslav <\/span>Adaskalitsa, GMS<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/roshan-logo.png\" alt=\"roshan logo\"><\/p>\n<div>\n<p>\u201cI would recommend Squire Technologies, as they provide valuable telecom solutions and have been a supportive partner throughout our engagement.\u201d<\/p>\n<p><strong>Shafiqullah Mudasir,  Senior Manager\/Network Planning at Roshan<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/link-mobility-logo.png\" alt=\"link mobility logo\"><\/p>\n<div>\n<p>\u201cI think Squire has lots of technical knowledge and the flexibility of the SMSC reflects this.\u201d<\/p>\n<p><strong>Martin Mrvka, Vice President of Technology DACH at Link Mobility<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/awasr-2.png\" alt=\"awasr 2\"><\/p>\n<div>\n<p>\u201cI am pleased with the services and the prompt responses to my communication.\u201d<\/p>\n<p><strong>Moosa Al-Maiyahi, Vice President of Supply Chain Management at AWASR<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/cubic-new-2.png\" alt=\"cubic - new 2\"><\/p>\n<div>\n<p>\u201cThey know their product and are very helpful. And the products are reliable.\u201d<\/p>\n<p><strong>Ronan Synan, Operations Leader at Cubic Telecom<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/enreach-logo.png\" alt=\"enreach logo\"><\/p>\n<div>\n<p>\u201cStable product and good support.\u201d<\/p>\n<p><strong>Alexander Chekurov, Voice R&amp;D Team Lead at Enreach<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/Sure.png\" alt=\"Sure logo\"><\/p>\n<div>\n<p>&#8220;Squire can be really flexible to overcome any challenges so would reach out for any questions\u201d<\/p>\n<p><strong>Sean De Carteret, Mobile Core Engineer at Sure<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/jet-telecom-logo.png\" alt=\"jet telecom logo\"><\/p>\n<div>\n<p>\u201cSquire is a trusted partner with broad industry knowledge and relationships.\u201d<\/p>\n<p><strong>Christopher Libertore, Managing Director at Jet Telecom<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/ct-logo-.png\" alt=\"ct logo\"><\/p>\n<div>\n<p>\u201cNo current requirements but would contact Squire first for new voice reqs\u201d.<\/p>\n<p><strong>Christopher Barr, Technical Director at Central Technology<\/strong><\/p>\n<\/div>\n<hr>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/Netengage-logo.png\" alt=\"Netengage logo\"><\/p>\n<div>\n<p>\u201cYou provide an excellent product, installed by knowledgeable PM and engineers.\u201d<\/p>\n<p><strong>Chris Lilley, Senior Engineer at Netengage<\/strong><\/p>\n<\/div>\n<h3>\n<h3 style=\"color: #ffcc00;\"><strong>The Verdict<\/strong><\/h3>\n<\/h3>\n<div>\n<p style=\"font-weight: 400;\">A 95.3% recommendation rate from this crowd is not a vanity metric. Our customer base, justifiably, have high standards and their constant, honest feedback reshapes our priorities and business objectives. The result of this year\u2019s, which showed a measurable improvement across all areas, gives a degree of reassurance but also starkly highlights areas in which we need to improve.<\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/07\/sandeman-headshot2.png\" alt=\"sandeman headshot2\"><\/p>\n<hr>\n<blockquote>\n<p style=\"font-size:16px;\">\u201cNo two of our customers are the same \u2014 different infrastructures, networks, regulations, priorities, pressures. The job of Support is to fit around you, not the other way round. This year&#8217;s results were genuinely encouraging \u2014 they tell us this approach is working, and the feedback tells us exactly where to aim next\u201d.<\/p>\n<\/blockquote>\n<div><b>Stephen Sandeman, Customer Care Manager at Squire Technologies<\/b><\/div>\n<hr>\n<p><a href=\"https:\/\/squire-technologies.co.uk\/products\/diameter-routing-agent\/\"><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2026\/06\/SVI-DRA-icon.png\" alt=\"svi_sbc_product_icon\"><\/a><\/p>\n<h2>\n<h3 style=\"color: #ffcc00;\"><strong>Diameter Routing Agent<\/strong><\/h2>\n<div>\n<p style=\"color: #fff;\">The SVI-DRA or Diameter Routing Agent sits at the centre of a Diameter signalling network. It manages high-volume traffic through dynamic load balancing and configurable throttling whilst multi-vendor support is provided by onboard mediation.<\/p>\n<\/div>\n<p><p>\n        <a href=\"https:\/\/squire-technologies.co.uk\/products\/diameter-routing-agent\/\">Read More<\/a>\n    <\/p>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p style=\\\"text-align: right;\\\">[read_meter]<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p style=\\\"font-weight: 400; text-align: center;\\\"><strong>Customer Survey Results 2026<\/strong><\/p>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h1\",\"title_style\":\"h2\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"none\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/ACS-2026-main-blog-image-v2.png\",\"image_alt\":\"ACS 2026 main blog image v2\",\"image_box_shadow\":\"small\",\"image_svg_color\":\"emphasis\",\"image_width\":1000,\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"center\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><strong>\u201c<\/strong><strong>You provide an excellent product, installed by knowledgeable PM and engineers\u201d <\/strong><strong>is how our customers describe our core network solutions in our recent annual customer survey 2026.<\/strong><\/p>\n\n\\n\n\n<p>Respondents from over 50 countries provided their views on a range of topics regarding Squire Technologies' products and services, and the feedback provided some invaluable insights.<\/p>\n\n\\n\n\n\n\n\\n\n\n<p>In order to gain a more comprehensive understanding of our customers\u2019 views on our products and services, we collect feedback through our 24\/7 support team and combine it with insights from our annual customer report. These insights help us ensure that we meet customer expectations while identifying opportunities to further enhance our products and better support operators' evolving needs. As network configurations continue to evolve in response to technological advancements and changing socioeconomic conditions, understanding customer satisfaction is more important than ever.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"none\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h3 style=\\\"color: #213871;\\\"><strong>Overall Performance<\/strong><\/h3>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h1\"}},{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/ACS-2026-img-1-v2.png\",\"image_alt\":\"ACS 2026 img 1 v2\",\"image_svg_color\":\"emphasis\",\"image_width\":700,\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"center\"}},{\"type\":\"quotation\",\"props\":{\"content\":\"\n\n<p style=\\\"text-align: center; font-size: 14px;\\\">Spider chart of all scored dimensions: 2025 (light green, dashed) vs 2026 (dark green, solid)<\/p>\n\n\"}}]}],\"props\":{\"margin_bottom\":\"remove\",\"margin_top\":\"remove\",\"row_gap\":\"collapse\"}}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p><strong>Service Delivery: Measurable Gains Across the Board<\/strong><\/p>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h4\",\"title_style\":\"h4\"}},{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/ACS-2026-img-2v3.png\",\"image_alt\":\"ACS 2026 img 2v3\",\"image_svg_color\":\"emphasis\",\"image_width\":700,\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"center\"}},{\"type\":\"quotation\",\"props\":{\"content\":\"\n\n<p style=\\\"text-align: center; font-size: 14px;\\\">Service function average scores: 2025 vs 2026 (scores out of 4.0)<\/p>\n\n\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Every one of the five directly comparable service categories improved year-on-year. Project Management led the way (+0.211), closely followed by Account Management (+0.201) \u2014 both areas where core network teams depend on predictable delivery against demanding rollout schedules.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p><strong>Support: Continuous Improvement<\/strong><\/p>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h4\",\"title_style\":\"h4\"}},{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/ACS-2026-img-3-v2.png\",\"image_alt\":\"ACS 2026 img 3 v2\",\"image_svg_color\":\"emphasis\",\"image_width\":700,\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"center\"}},{\"type\":\"quotation\",\"props\":{\"content\":\"\n\n<p style=\\\"text-align: center; font-size: 14px;\\\">Support rating distribution: 2025 vs 2026<\/p>\n\n\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Support has historically drawn the sharpest scrutiny from this audience, so its +0.165 improvement matters. The distribution shift tells the real story: the proportion of \u201cAverage\u201d ratings fell from 14.4% to just 4.5%. Poor ratings persist at 6.1%, so there's more work to do \u2014 but the middle-ground dissatisfaction that used to define Support feedback has largely disappeared.<\/p>\n\n\\n\n\n<p>Training (+0.093) and Installation (+0.082) also moved forward. 2026 also introduced a combined Sales category, replacing the separate Pre-Installation and Finance categories used in 2025.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p><strong>Product Features: Improvements in Key Areas<\/strong><\/p>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h4\",\"title_style\":\"h4\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>While most areas were essentially the same as last year, Scalability improved by +0.088 and Pricing by +0.049.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p><strong>Documentation: Steady, Across-the-Board Improvement<\/strong><\/p>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h4\",\"title_style\":\"h4\"}},{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/ACS-2026-img-4v4.png\",\"image_alt\":\"ACS 2026 img 4v4\",\"image_svg_color\":\"emphasis\",\"image_width\":700,\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"center\"}},{\"type\":\"quotation\",\"props\":{\"content\":\"\n\n<p style=\\\"text-align: center; font-size: 14px;\\\">Documentation quality scores: 2025 vs 2026<\/p>\n\n\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p style=\\\"font-weight: 400;\\\">Documentation quality improved in every comparable area:<\/p>\n\n\\n\n\n<ul>\\n\n\n<li>Administration (+0.090)<\/li>\n\n\\n\n\n<li>Support documentation (+0.058)<\/li>\n\n\\n\n\n<li>Training documentation (+0.031).<\/li>\n\n\\n<\/ul>\n\n\\n\n\n<p style=\\\"font-weight: 400;\\\">2026 also introduced a new Installation documentation rating, which launched at 3.10 out of 4.0 \u2014 a solid baseline for a first-year metric.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"none\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h3 style=\\\"color: #213871;\\\"><strong>Customer Survey 2026 Quotes<\/strong><\/h3>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h3\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"fragment\",\"props\":{\"margin_bottom\":\"default\",\"margin_top\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/Vodafone-2.png\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"left\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p style=\\\"text-align: left;\\\">\u201cAs an operations manager, I've worked closely with Squires project team, pre-installation and support teams. I've always had excellent service from them and found the individuals to be highly professional\u201d<\/p>\n\n\\n\n\n<p style=\\\"text-align: left;\\\">\u201cThe use of Squire technologies in the network has been a great story. Easy to manage, not much noise, very few inflight issues\u201d.<\/p>\n\n\\n\n\n<p style=\\\"text-align: left;\\\">\u201cSquire have been easy to work with and their products are incredibly flexible. I would choose to go to them as a viable option.\u201d<\/p>\n\n\\n\n\n<p style=\\\"text-align: left;\\\"><strong>Robin Fox, Principle Engineer at Vodafone<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/Telesur-logo.png\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cSales and account management is very good at Squire. The overall service compared to similar vendors is very good.\u201d \u201cfrom experience we know that you guys always have a solution\u201d<\/p>\n\n\\n\n\n<p><strong>Doric Ramlakhan, CEO at Telesur<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/Lebara-logo.png\",\"image_alt\":\"Lebara logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cYes, we recommend Squire Technologies for STP as we only have experience with that platform. The STP Platform is very robust and flexible.\u201d<\/p>\n\n\\n\n\n<p><strong>Kalyana Chakravarthy, Core Networks Manager at Lebara<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/GMS.png\",\"image_alt\":\"GMS logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cI\u2019m very glad that our paths crossed with the Squire team\u201d<\/p>\n\n\\n\n\n<p><strong><span>Vladyslav <\/span>Adaskalitsa, GMS<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/roshan-logo.png\",\"image_alt\":\"roshan logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cI would recommend Squire Technologies, as they provide valuable telecom solutions and have been a supportive partner throughout our engagement.\u201d<\/p>\n\n\\n\n\n<p><strong>Shafiqullah Mudasir,  Senior Manager\/Network Planning at Roshan<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/link-mobility-logo.png\",\"image_alt\":\"link mobility logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cI think Squire has lots of technical knowledge and the flexibility of the SMSC reflects this.\u201d<\/p>\n\n\\n\n\n<p><strong>Martin Mrvka, Vice President of Technology DACH at Link Mobility<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/awasr-2.png\",\"image_alt\":\"awasr 2\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cI am pleased with the services and the prompt responses to my communication.\u201d<\/p>\n\n\\n\n\n<p><strong>Moosa Al-Maiyahi, Vice President of Supply Chain Management at AWASR<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/cubic-new-2.png\",\"image_alt\":\"cubic - new 2\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cThey know their product and are very helpful. And the products are reliable.\u201d<\/p>\n\n\\n\n\n<p><strong>Ronan Synan, Operations Leader at Cubic Telecom<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/enreach-logo.png\",\"image_alt\":\"enreach logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cStable product and good support.\u201d<\/p>\n\n\\n\n\n<p><strong>Alexander Chekurov, Voice R&amp;D Team Lead at Enreach<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/Sure.png\",\"image_alt\":\"Sure logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\\\"Squire can be really flexible to overcome any challenges so would reach out for any questions\u201d<\/p>\n\n\\n\n\n<p><strong>Sean De Carteret, Mobile Core Engineer at Sure<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/jet-telecom-logo.png\",\"image_alt\":\"jet telecom logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cSquire is a trusted partner with broad industry knowledge and relationships.\u201d<\/p>\n\n\\n\n\n<p><strong>Christopher Libertore, Managing Director at Jet Telecom<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/ct-logo-.png\",\"image_alt\":\"ct logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cNo current requirements but would contact Squire first for new voice reqs\u201d.<\/p>\n\n\\n\n\n<p><strong>Christopher Barr, Technical Director at Central Technology<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/Netengage-logo.png\",\"image_alt\":\"Netengage logo\",\"image_svg_color\":\"emphasis\",\"image_width\":200,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>\u201cYou provide an excellent product, installed by knowledgeable PM and engineers.\u201d<\/p>\n\n\\n\n\n<p><strong>Chris Lilley, Senior Engineer at Netengage<\/strong><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"none\",\"style\":\"secondary\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h3 style=\\\"color: #ffcc00;\\\"><strong>The Verdict<\/strong><\/h3>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p style=\\\"font-weight: 400;\\\">A 95.3% recommendation rate from this crowd is not a vanity metric. Our customer base, justifiably, have high standards and their constant, honest feedback reshapes our priorities and business objectives. The result of this year\u2019s, which showed a measurable improvement across all areas, gives a degree of reassurance but also starkly highlights areas in which we need to improve.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"1-4,3-4\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-4\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/07\/sandeman-headshot2.png\",\"image_alt\":\"sandeman headshot2\",\"image_svg_color\":\"emphasis\",\"image_width\":250,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-4\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}},{\"type\":\"quotation\",\"props\":{\"content\":\"\n\n<p style=\\\"font-size:16px;\\\">\u201cNo two of our customers are the same \u2014 different infrastructures, networks, regulations, priorities, pressures. 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