{"id":4669,"date":"2023-08-14T14:24:56","date_gmt":"2023-08-14T13:24:56","guid":{"rendered":"https:\/\/squire-technologies.co.uk\/blog\/?p=4669"},"modified":"2024-03-27T17:28:52","modified_gmt":"2024-03-27T16:28:52","slug":"indigital-expands-its-next-generation-911-project","status":"publish","type":"post","link":"https:\/\/squire-technologies.co.uk\/blog\/indigital-expands-its-next-generation-911-project","title":{"rendered":"INdigital expands its next-generation 911 project"},"content":{"rendered":"
<\/div>

\n

INdigital expands its next-generation 911 project<\/strong><\/h2>\n<\/h1>\n

\"INdigital<\/p>\n

\n

Nowhere does reliable telecommunications matter more than in an emergency, and no emergency number is better known than 9-1-1. For nearly two decades INdigital has supplied breakthrough technology to support 911 calls. In doing so, the business has become the leader in next-generation 911 telecommunications technology in the United States of America.<\/h4>\n

The future is bright for the innovative research and development company. Recently, they\u2019ve expanded into new states and are seeking to provide even more public safety services with their high availability 911 systems.<\/p>\n<\/div>\n

\"INdigital<\/p>\n

\n

Source: www.INdigital.net<\/p>\n<\/div>\n

\n

INdigital started in Fort Wayne, Indiana in 1995, initially providing businesses with integrated voice and data services. However, an over-saturated market and contract work with wireless service providers led them to specialise in a different area.<\/p>\n

\n

In 2004, INdigital jumped from the business telephony market to the public safety industry. They went up against AT&T, GTE, and Sprint to deliver a next-gen 911 service platform and beat them all with an unconventional sales pitch for the time. INdigital\u2019s pitch included a proof of concept that was demonstrated in the INdigital conference room. The buyers could witness it in action and see first-hand the service continuity of an IP based design. It was a radical step and something the other companies could not replicate.<\/p>\n

\n

Having won the contract INdigital first built a new E911 network, then implemented a private, multi-provider high-speed IP network, the first of its kind in the United States. The network set the stage for delivering new types of emergency services, including Text-for-911, automatic number and location identification, real-time analysis services, and mobile Public Safety Answering Points (PSAPs).<\/p>\n

Since then, the company has developed from a handful of people to nearly 150 staff members. They\u2019ve also crossed borders, running full or partial services in 20 states, and counting.<\/p>\n

From early on, the company has embraced open partnership-working, seeing the benefits of working with other specialists to deliver outstanding products and services. In the early 2000s, when INdigital began its 911 project, it sought out a software company that could support their ambitious goals. The next generation of 911 services required a unique solution, so INdigital selected a partner with the flexibility to adapt to a developing industry, purchasing a media gateway controller (MGC) from Squire Technologies.<\/p>\n

That was the start of a two-decade-long partnership between the companies. Both companies learned and evolved together, enabling countless emergency services response calls through their combined efforts.<\/p>\n<\/div>\n

\"Jim<\/p>\n

\n
\n

\u201cThe public safety industry is continually evolving, and there is lots of space for growth. We have several new developments lined up that we are excited about. However, our immediate focus is to expand our coverage to support more emergency services.<\/p>\n

\u201cOur partnership with Squire Technologies has proved to be highly advantageous. Every call we process is a possible life-and-death situation, and Squire Technologies understand that. So, they put in the effort to ensure our network remains operational.<\/p>\n

\u201cTheir tools also make troubleshooting easy. Being able to search CDRs, and conduct packet captures, makes maintenance and upgrades a breeze.\u201d<\/p>\n

Jim Doty, Senior Switch Engineer at INdigital.<\/strong><\/p>\n<\/div>\n

\n

\"Ben<\/p>\n

\n
\n

\u201cFor nearly two decades, we have taken the greatest pleasure in working with INdigital, helping them to become the leading next-gen 911 telecoms provider in the US. Having our products support activities that save lives is a point of pride, and the great work INdigital does is commendable. We look forward to what\u2019s next on the horizon for the business.\u201d<\/p>\n

Ben Teversham, Sales Manager at Squire Technologies.<\/strong><\/p>\n<\/div>\n

\n
\n

Learn more about INdigital by visiting www.Indigital.net <\/a><\/p>\n

Speak to one of our experts to learn more about our interworking function or visit www.squire-technologies.com<\/a><\/p>\n

\n<\/div>\n

\"MiUK_Thumbnail<\/p>\n

\n

Winner of a UK Government ‘Made in the UK, Sold to the World’ award for <\/span><\/span>digital exports 2023.<\/span><\/span><\/h3>\n<\/div>\n

\n Read More<\/a>\n<\/p>\n

\"\"<\/p>\n

A State of the art Unified Signalling Platform<\/span><\/h2>\n
\n

Sigla brings a homogenous layer to the management and operation of multi-generation networks, freeing operators from the burden of managing multiple core networks, and reducing network complexity and operating costs.<\/p>\n<\/p>\n<\/div>\n