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5G IP Voice: The renaissance of VoIP

VoIP at 30 skateboarders

The latest renaissance of VoIP is here. 5G IP Voice is VoIP’s next step and the market is growing. The versatility of 5G promises a multitude of opportunities. However, operators need flexible and open systems if they want to capitalise on these opportunities.

Thanks to AI, open interfaces, 5G’s security, low latency and high capacity, and other innovations, VoIP is evolving. However, new opportunities are difficult to exploit with a rigid network. Operators need robust solutions that enable rapid integrations and easy scaling.

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The global VoIP market

At various rates, countries are making the change to all digital VoIP and mobile communication. In 2024, the wholesale voice carrier market’s value was estimated at $39.17 billion. It is anticipated to surpass $176.97 billion by 2037.

PSTN network switch-offs have happened, or are planned, in Australia, New Zealand, Japan, Singapore, the UK, Estonia, Germany, Sweden, Denmark, Norway and the Netherlands. The United States and some other nations are doing the same in a less formal manner. The change, along with other factors, is contributing to a market surge in VoIP solutions.

Telephone lines still connect some products, like some broadband connections, fire alarms, POS systems, and emergency phones in lifts. Following a PSTN switch-off, systems will fail unless businesses move to all digital communications.

5G IP Voice: The future of VoIP

Currently, thanks to its low latency and high capacity, 5G is facilitating the development and deployment of new VoIP solutions and services. 5G IP Voice products combine the speed, security and reliability of 5G networks and the latest innovations, like AI and blockchain. It’s creating a renaissance of VoIP.

Many AI VoIP innovations are about unified communication services and are typically integrations of AI products like Chat GPT. AI is already taking notes and summarising conference call conversations.

In the near term, AI will suggest people to add to calls or operate in the background, improving customer support and conference calls by compensating for video and audio issues.

Blockchain for VoIP is another area sparking interest as companies consider blockchain integrations as a means of authentication and authorisation for enhanced security.

AI VoIP chat bot unified communication

Further VoIP expansion lies in 5G IP Voice smart businesses. In these scenarios, businesses use a singular network for their systems and devices. It will facilitate enhanced security and resource management, save energy, and improve their quality of work and customer service.

However, these solutions all need to interop and be scalable. Without the required network flexibility, Communications Service Providers (CSP’s) will have difficulty fully leveraging the technologies.

The challenge of flexible networks

The versatility of 5G IP Voice means we will continue to see innovations and new VoIP applications. That’s why flexible networks allowing easy integration and scaling are essential for CSP’s. Without that flexibility, CSP’s and enterprise will find it difficult to leverage new VoIP services like AI-supported unified communication.

Network flexibility elevates the need for Open Gateway solutions and other interoperability components, like interworking functions. These solutions can help to avoid vendor lock-in so that CSP’s can rapidly integrate the features needed in their networks to meet customer demands.

Get more from your voice network

To get more from their voice networks, CSP’s need flexible, cost-effective, and secure solutions from reliable suppliers. Squire Technologies’ Vozi platform offers complete, carrier-grade, voice management, while its Open Gateway and Interworking Functions expand the horizon for interoperability.

Vozi optimises VoIP products through superior network security, and wholesale routing, while dynamic enterprise solutions and efficient billing improve revenue.

Douglas Bryce

“As corporations and communication service providers seek cost efficiencies and service control shifts from networks to consumers, the need for flexible and open systems increases.

“Unquestionably, VoIP is extending its geographical reach and technological uses. 5G IP Voice is just the latest step.

“Competition and innovation are increasing. Over the next decade, the winners will be those who have the greatest flexibility in their networks.”

Douglas Bryce, Marketing Communications Specialist at Squire Technologies


Find out more about Vozi, complete voice management platform at www.squire-technologies.co.uk/vozi

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