Pivotel’s critical communications solutions get a Sigla boost from Squire Technologies

Sometimes, getting a mobile signal is difficult, despite what mobile network operators (MNOs) might claim about their coverage. Signal dead zones are a serious risk when you need to communicate urgently.

It is a particular problem for people in Australia, where only about 34% of the country’s landmass has mobile coverage, including many popular travel destinations. Natural disasters in Australia are seasonal occurrences and can be life-threatening, particularly for those living in rural and remote communities.

Similarly, people at sea must be able to contact the mainland in an emergency. Thankfully, companies like Pivotel provide solutions to these problems. Pivotel deploys leading critical communications products and services designed to enhance the lives of people and communities in hard-to-reach areas.

The Australian government’s 2022 Regional Strengths and Infrastructure Gaps report highlighted mobile and broadband connectivity as an enduring problem for communities, affecting their economic and social well-being. Remote communities suffer from exclusion due to minimal or absent telecommunications infrastructure, and the Covid-19 pandemic only emphasised the need for improved connectivity for these people.

3G and 4G mobile coverage – all providers

Pivotel’s head office is in Queensland, Australia, and the company utilises a unique blend of cellular and satellite technology to extend its coverage into dead zones, supporting rural communities, emergency services and maritime operators. Their focus on providing reliable and intuitive solutions in remote and critical environments has enabled them to support a variety of sectors, including agriculture, natural resource extraction, fisheries, defence, and more. However, arguably, their most important work is offering a means for people in isolated areas to stay connected.

Maintaining communications for remote areas is vital and saves lives. Australia is famed for beautiful landscapes and delicious food and drinks, but it also has vast, inhospitable regions, and increasing incidences of natural disasters such as bushfires, flooding, drought, heatwaves, and severe storms. So, being able to call emergency services is crucial for those living in signal dead zones.

Mobile Black Spot Program – Funded base stations

Recently, Pivotel appointed Squire Technologies to help them update an important part of their core network. The project would support innovative network solutions for current and emerging network standards for multi-generation-based satellite and terrestrial connectivity, including voice, messaging, data and IoT applications.

Pivotel required a new platform from an established vendor to replace a legacy signal transfer point. The platform would require full backwards compatibility and support for new and emerging standards. Using their Sigla platform, Squire Technologies was able to meet Pivotel’s needs, providing connectivity and routing between multiple network generations, supporting their long-term strategy.

Squire Technologies’ Sigla platform unifies all mediation, routing and interworking, security, and measurement between multi-generation networks. The solution reduces network complexity and operating costs as it helps operators to avoid costly network overhauls.

Signal dead zones are a persistent issue in many countries. As MNOs are compelled to deploy standalone 5G (SA5G) in urban areas, those dead zones are unlikely to get coverage anytime soon. So, companies like Pivotel provide an essential service keeping people in remote areas connected.

“We were very happy with both the speed and level of support from the team at Squire Technologies. They immediately understood the importance of our service for various sectors and individuals. The versatility of their Sigla platform is outstanding and has given us the flexibility to operate our multiple networks with ease. Their Sigla Platform will enable Pivotel to supply cost-effective and best-in-class, mission-critical connectivity solutions for our diverse customer base going into the future.“

Michael Keaney, Chief Technology Officer at Pivotel Group

“Pivotel’s work is crucial for many people, and we’re delighted to support their operations. Signal dead zones are rarely addressed as a priority. So, it’s great that Pivotel provides its important services to those under-served areas.”

Sanjeev Verma, CEO of Squire Technologies

For further information about Pivotel visit: www.pivotel.com.au

Speak to an expert to learn more about our Sigla platform or visit www.squire-technologies.com.

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